1. Order Cancellation

Orders may be canceled within 12 hours from the time the order is placed.

To request a cancellation, please contact our support team as soon as possible at [email protected] and include your order number.

Requests are reviewed in the order they are received. Once an order has entered processing or shipment preparation, cancellation may no longer be possible.

2. Cancellation Fees

• Cancellations requested within the first 2 hours are processed free of charge
• Cancellations requested after 2 hours but within 12 hours may be subject to a 5% processing fee
• Approved refunds are issued to the original payment method
• Refund processing is typically completed within 10 business days

Additional processing time may depend on your payment provider or financial institution.

3. Order Changes

Customers may request changes to eligible orders within 12 hours after purchase.

Eligible changes may include:

• Shipping address updates
• Size or variant adjustments
• Color or style changes
• Correction of customer information

All modification requests are subject to product availability and fulfillment status at the time the request is reviewed.

4. Orders Already in Processing

Once an order has entered fulfillment, production, packaging, or shipment processing, it may no longer be eligible for cancellation or modification.

This may include:

• Orders already transferred to fulfillment partners
• Customized or personalized products
• Orders that have already shipped

If cancellation is no longer possible, customers may still be eligible for a return or exchange according to our Returns & Refunds Policy.

5. Important Information

Customers are encouraged to review all order details carefully before completing checkout, including product selections, shipping address, and contact information.

By placing an order on honeyboyshop.com, you acknowledge and agree to this Cancellation & Order Changes Policy.

6. Contact Information

If you have any questions regarding cancellations or order changes, please contact us: