Mountain Polar Bear Cut Out Classic Basketball Shorts

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Mountain Polar Bear Cut Out Classic Basketball Shorts

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SHIPPING & LOGISTICS GUIDE

Effective Date: December 23, 2025

Welcome to Honeyboyshop. We are dedicated to ensuring your shopping experience at honeyboyshop.com is smooth and reliable. This Shipping Policy explains how we manage, ship, and track your orders. Honeyboyshop is operated by HONEY BOY, LLC.

SECTION 1: ORDER FULFILLMENT PROCESS

We handle every package with care to ensure it arrives in perfect condition.

Payment Verification: We only begin processing orders once payment has been fully authorized and confirmed.
Operating Hours: Our fulfillment center operates Monday through Friday (EST).
Holiday Closures: Please note that we are closed on major U.S. postal holidays: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
Daily Order Cut-Off: All orders placed before 5:00 PM (EST) will begin processing the same day. Orders placed after this time, or during weekends and holidays, will be initiated on the next business business day.
Shipping Carriers: We utilize a network of trusted carriers including USPS, DHL, EMS, and local postal services to ensure the best delivery path for your location.

SECTION 2: SHIPPING TIMELINES & COSTS

We offer a simple, flat-rate shipping model for the Continental United States.

Shipping Summary:

Handling Time: 1 – 2 Business Days (Mon-Fri)
Transit Time: 4 – 9 Business Days (Mon-Fri)
Flat Shipping Fee: $4.99
Estimated Total Delivery: 5 – 11 Business Days

Important Note: Total Delivery Time = Handling Time + Transit Time. While we aim for these targets, please be aware that external factors like severe weather or carrier disruptions are beyond our control once the package is in transit.

SECTION 3: TRACKING YOUR SHIPMENT

Confirmation: You will receive an order confirmation email immediately after purchase.
Shipping Notice: A second email containing your tracking number will be sent once your order is processed (usually within 1-2 business days).
System Updates: Please allow 3–7 days for the carrier to update their tracking information. If your tracking number isn’t immediately active, it simply means the carrier is still processing the parcel at their initial hub.

SECTION 4: SERVICE LIMITATIONS & ACCURACY

Delivery Area: We currently ship exclusively to the Continental United States.
Exclusions: We do not ship to Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, APO/FPO addresses, or international locations.
Address Accuracy: It is the buyer’s responsibility to provide a correct shipping address. Honeyboyshop is not responsible for lost or delayed items due to incorrect address data.
Reshipping Fees: Orders returned due to an undeliverable address will incur a reshipping fee.
Custom Orders: If your order involves customization, please expect a potential extension in processing time, which our team will communicate to you.

SECTION 5: CONTACT INFORMATION

If your order has not arrived within the estimated 11-day window, or if you have any questions, please reach out to our support team:

Store Name: Honeyboyshop
Operating Company: HONEY BOY, LLC
Support Email: [email protected]
Registered Office: 2775 E. OSCEOLA ROAD GENEVA, FL 32732
Support Method: To ensure accurate tracking of all inquiries, customer support is provided exclusively via email.

Returns & Refunds Policy

Last Updated: December 23, 2025

At Honeyboyshop, we are committed to providing a transparent and reliable shopping experience. This policy explains how returns, exchanges, and refunds are handled for orders placed on honeyboyshop.com.

Company Name: HONEY BOY, LLC
Website: honeyboyshop.com
Business Address: 2775 E. OSCEOLA ROAD GENEVA, FL 32732
Customer Support Email: [email protected]

1. Returns & Refunds Policy

This Returns & Refunds Policy applies to all purchases, including both defective and non-defective items, provided the eligibility conditions outlined below are met.

Return Window : We accept return requests within 30 days from the date of delivery.

Eligible Returns

You may request a return and refund if one or more of the following conditions apply:

The item arrives damaged or broken upon delivery
The product received differs significantly in design, size, or material from what was ordered
An incorrect item was delivered
The product has material deviations from its description on our website

These conditions ensure that returns are accepted for both defective and non-defective products when the item does not meet reasonable expectations based on the order details.

Ineligible Returns

Return requests will not be approved in the following cases:

Items that have been worn, washed, altered, or used
Issues not attributable to a manufacturing defect or fulfillment error by Honeyboyshop
Items missing original tags or packaging
Minor thread ends or cosmetic imperfections that do not affect the product’s functionality, durability, or overall appearance

Condition of Returned Items : All approved returns must be sent back in their original, unused, unwashed, and unaltered condition, with all original tags and packaging intact.

2. Return Method & Fees

All returns are handled by mail.

A return label is provided free of charge.
There are no restocking fees.
Return shipping is free for approved returns.

Return instructions and the return label will be provided after your return request is approved.

3. How to Request a Return or Exchange

To initiate a return or exchange, please contact [email protected] and include:

Your order number
The item(s) you wish to return or exchange
The reason for the request

Our support team will review your request within 3–7 business days and provide next steps.

Unauthorized returns may be refused.

4. Exchanges

Exchanges are accepted within 30 days of delivery. Exchange availability will be confirmed by our support team before processing.

5. Refund Processing Time

Once your return is approved and processed, refunds are issued to the original payment method within 10 business days. Refund timing may vary depending on your payment provider.

6. Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact [email protected] within 7 days of delivery. Depending on the situation, we may offer a replacement, exchange, or full refund.

7. Lost or Stolen Packages (Marked as Delivered)

If a package is marked as delivered but not received, please check with household members, neighbors, or the carrier. Once delivery is confirmed by the carrier, Honeyboyshop is not responsible for lost or stolen packages.

8. Third-Party Purchases

This policy applies only to purchases made directly on honeyboyshop.com.
Orders placed through third-party platforms are subject to their respective policies.

9. Policy Updates

Honeyboyshop reserves the right to update this policy at any time.
Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding returns or refunds, please contact us at [email protected].